MCW Terms and Conditions

1. Overview

The use of the current website (the “Website”) and any linked or associated services (collectively, the “Service”) is subject to these terms and conditions as well as the documents referred to below (the “Terms”).

You are our customer (the “Customer”), and you should carefully read these Terms since they form a legally binding agreement between us and you about your use of the Website and contain important information about your rights and obligations. Whether you are a registered user with an account (the “Account”) or a guest, you agree to be bound by these Terms and any updates that may be posted from time to time by using this website and/or accessing the Service. You should not use the Website or access the Service if you disagree with these Terms.

Owner of the Service is Aurora Holdings N.V., a limited liability company with Abraham de Veerstraat 9 as its registered address in Willemstad, Curacao (company registration number 10692). The Company is licensed under Gaming Services Provider N.V. in Curaçao. license number 365/JAZ to provide games of chance online.

2. General Conditions

We reserve the right, at any time, to update and change the Terms (as well as any linked or referenced materials below). It is advisable that you periodically check the Terms and Conditions by coming to this website. Any changes made here will become legally binding as soon as they are posted on this website. You will need to cease using the Service right away if you disagree with any such modifications. After such publishing, your continued use of the Website will signify your acceptance of the updated Terms. The old terms will apply to any bets that aren’t settled before the updated terms go into force.

3. Your Responsibilities

You understand that if you use the Service and visit the Website:

3.1. You are over eighteen, or the legal age in the applicable country or law at which gaming or gambling is permitted. We have the right to ask you for documentation proving your age at any time.

3.2. You possess the necessary legal capacity to engage into a legally binding contract with us. If you lack legal ability, you are not permitted to use the Service or access the Website.

3.3. You live in a state or territory where gambling is legal. You are not a citizen of any nation where it is illegal for citizens or anybody else living there to access internet gaming. Ensuring that your use of the service is lawful is your personal responsibility.

3.4. It is prohibited for you to use a VPN, proxy, or other such services or tools that conceal or alter the identification of your actual location.

3.5. The payment method you choose is authorized for usage by you.

3.6. You agree to make all payments to us in good faith, not to try to have a payment reversed or to do anything that could lead to a payment being reversed by someone else.

3.7. In compliance with these Terms, you may lose any or all of the money you deposit to the Service while placing bets, and you shall bear full responsibility for such loss.

3.8. You are not permitted to use any information that you have collected in violation of any laws that were in effect in the nation where you were when you placed your wager.

3.9. You are only acting in your own role as a private person and not on behalf of any third party or for any commercial gain.

3.10. You must not act dishonestly or in a way that compromises the integrity of the Service or us when attempting to manipulate any market or component within it.

3.11. At all times and for all wagers placed through the Service, you must typically behave in good faith toward us.

3.12. In our Affiliate program, neither you nor, if relevant, your family members, agents, employers, or employees are enrolled as Affiliates.

4. Limited usage

4.1. The Service is not for you to use:

4.1.1. In the event that you are not of legal age to enter into a legally binding agreement with us, if you are acting as an agent for someone who is under the age of eighteen (or under the age of majority as specified by the laws of the jurisdiction applicable to you), or if you are not able to enter into a legally binding agreement with us;

4.1.2. If you reside in a country in which access to online gaming to its residents or to any person inside such nation is forbidden.

4.1.3. If any of the following applies to you, or if you are using our website from one of these nations:

• Austria
• Australia
• Aruba
• Bonaire
• Curacao
• France
• Netherlands
• Saba
• Statista
• The Maarten Islands
• Singapore
• Spain
• The United Kingdom
• Americas
• and any other region that the Curaçao Central Government declares to be prohibited from internet gaming. comprising all of the territories and possessions of the designated nation

4.1.4. to gather aliases, email addresses, and/or other data from other users through any method (such as sending unsolicited emails, spam, or illegally framing or linking to the Service);

4.1.5. to interfere with, improperly impact, or influence other customers’ activities or the service’s overall operation;

4.1.6. to encourage unsolicited commercial offers, affiliate links, and other solicitations that could be taken down from the Service at any time;

4.1.7. in any manner that, based on our reasonable judgment, would be interpreted as an attempt to: (i) defraud the service or another customer; or (ii) conspire with another customer to use the service dishonestly;

4.1.8. to infringe against our intellectual property rights or scrape our odds; or

4.1.9. for any kind of illegal behavior.

4.2. You are not permitted to purchase a player account from a third party or sell or transfer your account to another person.

4.3. It is not permitted to move money between player accounts in any way.

4.4. If you use the Service for improper purposes, we have the right to instantly terminate your Account and give you written notice. In some cases, we might even file a lawsuit against you for doing so.

4.5. The Company’s directors or CEO must give prior approval before any of the following parties may use the Service for real money: employees of the Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional, or other agencies, media partners, contractors, retailers, and members of each party’s immediate family. If this kind of behavior is detected, the account(s) will be closed right away, and all bonuses or winnings will be lost.

5. Registration

By using the Service, you consent to always:

5.1. We retain the right, in our sole discretion and without being required to provide a reason, to reject any applicant’s registration application.

5.2. You must manually fill out the registration form, read these Terms, and agree to them before you can use the Service. We may ask you to undergo verification procedures, such as passing certain checks, in order for you to be able to start betting on the Service or withdraw your winnings. You can be asked to present a legitimate form of identification as well as any further documents that are thought to be required. This can include, but is not limited to, a recent utility bill with your name and address listed as proof of residency and a picture ID (copy of a passport, driver’s license, or national ID card). Until the necessary information is received, we retain the right to stop accepting bets or to limit the options available on any account. This process is carried out in compliance with the relevant gaming regulations and the legal obligations pertaining to anti-money laundering. Furthermore, you must finance your Service Account through the payment options listed in our website’s payment area.

5.3. It is mandatory for you to furnish precise contact details, encompassing a working email address (a.k.a. “Registered Email Address”), and to maintain the accuracy of this information going forward. It is your duty to maintain your account’s contact information current. If you don’t, you might not receive critical notifications and information from us regarding your account, such as updates to these terms. We use the registered email address of our customers to identify them and to communicate with them. Customer agrees to keep an active and distinct email account, to give us accurate email addresses, and to notify Company of any changes to their email address. In order to stop any third party from using their registered email address, it is the whole responsibility of each customer to keep it secure. Any losses or damages that are said to have arisen from correspondence between the Company and the Customer via the Registered Email Address are not the responsibility of the Company. Any customer whose email address is unreachable by the company will have their account suspended until they provide us with one. If you knowingly give us fraudulent or erroneous personal information, we will suspend your account right once and send you a written notice to that effect. In some cases, we might also file a lawsuit against you for doing so, or we might get in touch with the appropriate authorities, who might file a lawsuit of their own.

5.4. With the Service, you are only permitted to register one Account. If it is discovered that you have more than one account registered with us, your accounts may be closed right away. This covers the use of proxies, family members, associates, affiliates, connected individuals, related parties, and/or outside parties acting on your behalf.

5.5. We may ask you for additional personal information, such as your name and surname, or we may use any third-party information providers we deem appropriate in order to verify your identity and financial worthiness. If we learn of any new personal information coming from unaffiliated sources, we will let you know about it.

5.6. Your password for the Service must be kept private. We have the right to presume that all bets, deposits, and withdrawals have been made by you, provided that the Account information we required has been accurately provided. We recommend that you never give your password to a third party and that you change it frequently. It is up to you to keep your password secure; failing to do so will be at your own risk and cost. After every session, you have the option to log out of the Service. You must report us right away if you think any of the information associated with your account is being misused by a third party, if you think your account has been hacked, or if you think someone else has figured out your password. If your registered email address has been compromised, you must alert us. In order for us to confirm your identity, we may need further information or verification from you. As soon as we become aware of such an incidence, we will suspend your account immediately. Until then, you are in charge of everything that happens on your account, including access from third parties, whether or not you gave them permission to do so.

5.7. It is prohibited for you to share any content or other information on the Service with other customers or parties through screen captures or similar methods at any point. Additionally, you cannot display any content or information in a frame or in any other way that differs from how it would appear if the customer or third party had typed the Service’s URL into their browser.

5.8. You will have the option to utilize any of the website’s available currencies when you register. These will be the currencies used for your bets, deposits, and withdrawals from the Service, as specified in these Terms. Not all currencies can be processed by certain payment methods. In certain situations, a processing currency will be shown and a conversion calculator will be accessible from the page.

5.9. Our internet sign-up page is just an invitation to treat; we are not obligated to open an Account for you. We retain complete discretion over whether or not to proceed with opening an account for you, and in the event that we decline, we are not required to give you a reason for the denial.

5.10. After receiving your application, we can get in contact with you to ask for more information or evidence so that we can fulfill our legal and regulatory requirements.

6. Your Account

6.1. Accounts have the ability to utilize several currencies; in this scenario, all balances and transactions are displayed in the currency of the transaction.

6.2. We don’t offer acknowledgment for using the Service.

6.3. If you violate these Terms, or if we have good reason to suspect that you are not, we reserve the right to close or suspend your account. We may also take other appropriate action to protect the integrity or equity of the Service. We might not be able to notify you in advance every time. We may cancel and/or void any of your bets and withhold any money in your account (including the deposit) if we close or suspend your Account as a result of your failure to abide by these Terms.

6.4. Without giving previous warning, we retain the right to close or suspend any account and return all money. However, we shall uphold contractual commitments that have reached maturity.

6.5. We have the right to reject, limit, cancel, or restrict any wager at any time for any reason, including any wager that appears to have been made fraudulently to get around our system rules and/or betting limitations.

6.6. In the event that a sum is inadvertently credited to your account, it remains our property. We will notify you of any such errors and deduct the appropriate amount from your account.

6.7. You will owe us the amount that your account is overdrawn if it does so for any reason.

6.8. As soon as you become aware of any inaccuracies pertaining to your Account, you must notify us.

6.9. Please keep in mind that placing bets is only meant to be enjoyable; you should quit as soon as the fun factor wanes. You should never wager something you can’t afford to lose. We provide a self-exclusion option if you think you could be losing control over your gambling. Simply use your registered email address to send a message to our customer support department requesting to be removed from our database. Your request will be fulfilled within 24 hours of being received. In this scenario, you won’t be able to access your account and it will be disabled until you give further notice.

6.10. Your Account cannot be pledged, sold, or transferred to another individual. The transfer of any valuable assets, including but not limited to ownership of accounts, winnings, deposits, bets, and any rights or claims associated with these assets—whether legal, commercial, or otherwise—is prohibited. The encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in conjunction with a fiduciary or any other third party, company, natural or legal individual, foundation, and/or association in any way, shape, or form are also prohibited under the aforementioned transfers.

6.11. If you would want to terminate your account with us, please use the links on the website to send an email to our Customer Support Department using your registered email address.

7. Dormant Accounts

7.1. If you have not used the Service, logged in or out of your account, or placed a wager in any part of the Service for a period of twelve months or longer (Account Activity), we will charge you an Inactive Account Fee of €5 (or the equivalent amount in other currency) per calendar month, provided that your account is in credit.

7.2. You will always have the opportunity to log in and withdraw your funds, and you will be informed that we will begin charging you fees on the eleventh month of inactivity.

7.3. If your account is still in credit at the end of the first twelve months, the Inactive Account Fee will be deducted from it each month. This deduction will only occur during the time that there is no activity on your account. When the Inactive Account Fee is scheduled to be deducted from your account and you have less than €5 (or the equivalent amount in another currency) in your account, the Inactive Account Fee will be deducted from the amount that is left in your account.

8. Money Deposit

8.1. Any deposits made using a credit card, payment system, or account that is registered in your own name are required. Any deposits made using a currency other than that of your own will be converted using the daily exchange rate provided by oanda.com, or at the current rate of exchange set by our payment processor or our own bank, after which your account will be credited as appropriate. Be aware that extra currency exchange fees may be applied by certain payment systems, and that these fees will be subtracted from the amount of your deposit.

8.2. Since the company is not a banking institution, credit and debit card deposits are processed through an outside electronic payment processor rather from being handled by us directly. Your account won’t be credited with money that you deposit using a debit or credit card unless we get an authorization code and approval from the company that issued the payment. Your Account will not be credited with those funds if your card issuer does not grant such authorization.